HarbourFront Health Group developed a business case, project management plan and schematic architecture for a new web-based Health Human Resources e-Query/e-Reporting Tool. Analysis of current CIHI programs, database architecture and corporate e-Strategy and e-Reporting strategies were undertaken to ensure internal organizational alignment and optimal reporting capability. External market analysis, stakeholder relations were also assessed to determine maximal utility to provide national, high level information in supporting decision making and HHR program development across jurisdictions. A detailed Risk / Benefit Analysis, Project Management Plan and Architecture for the web-based tool with costing for development and implementation formed part of HFHG's input to this significant project.

HFHG offered strategic planning services to DND Health Services (Directorate of Health Human Resources), as subject matter expert, and provided policy development and planning expertise to address critical HHR needs for health services. Environmental scanning and needs analysis were performed to assess current and future supply, demand and mobility of physician resources on a national basis. We also completed a competitive analysis for recruiting strategies. Cost and operational analysis of internal resource management models and large scale contracted civilian resources, was performed to optimize management of the current health professional cadre.

Analysis of undergraduate and post-graduate training opportunities and costing were conducted with all medical schools across Canada, in addition to the development of integration and recruitment strategies for graduates of foreign medical schools.

Administrative protocols were established for streamlined recruitment, including expeditious security clearance for physicians and medical students entering the CF at all career levels. Licensing requirements in a multi-jurisdictional environment were developed as part of the protocols, in addition to task-specific training requirements. Costing for all entry level plans and existing staff was conducted and advice provided in alignment with the environmental scan to develop compensation packages for CF Medical Officers. This included present value calculation of all compensation and pension plans as part of the offering. Employment contracts for CF physicians were analyzed in detail.

Following policy discussions in light of resource needs, supply/demand analysis and scenario modeling, HFHG provided the lead role with executive staff in formulating short and long range strategic plans to meet HHR needs. Recommendations were also given for clinical delivery models and career pathing to promote retention of current staff.

HFHG's consultative expertise in HHR strategic planning and policy development ensured optimal outcomes for resource needs projected over a ten year period. Elements of the report produced by HFHG have been adopted as a template for other strategic planning projects underway by this organization.